Frequently Asked Questions

 
1. What are the advantages of LTECH and its items?
  • a. LTECH is one of the world's largest professional LED controller manufacturers.
  • b. LTECH is the first LED controller manufacturer who engages in LED lighting development professionally in China, with 16 years     research and production experience.
  • c. LTECH, as a global leading producer, originates hundreds of LED controlling new techniques and inventions.
  • d. LTECH is an innovation in LED controller industry, providing 5 years warranty service.
  • e. LTECH provides a variety of LED controllers, could satisfy customers' demands by this one –stop service.
  • F. LTECH provides a wide variety of LED controllers of varying qualities and prices, could meet the pursuit of high –quality items and high     cost –effective items.

 

2. How many years warranty of LTECH items?
5 years warranty for LED Controller, 3 years warranty for LED driver.

 

3. What are the main markets of LTECH?
The mainly markets are Europe and North America, the sales amount of these regions are 60%-70% of total's. The demands of other regions market are rising and we are actively promoting to the other regions.

 

4. What's the Quality Control System in LTECH?
LTECH have passed ISO9001:2008 International Quality System certification of Swiss SGS Company, and we strictly follow the ISO9001 instructions to set up a perfect quality control system.

 

5. What kinds of export certifications of LTECH items?
All LTECH items pass CE, RoHS and FCC.

 

6. Could you provide the OEM or ODM service?
LTECH have rich experience in OEM or ODM service according to customer demand to design and develop the products.

 

7. Are the LED power-type controllers working properly under a full load?
All LTECH power type items can be long time worked in 100% full loading.

 

8. Do all items design by your company?
All of our products are independent research and development production, and have their own intellectual property rights.

 

9. Is it infringed the intellectual property of others in selling or project installing your products?
Each model has obtained one or several patent certificates.

 

10. How long is the delivery time?
Large stock available (100.000-150.000 items). Within 1-3 working days for routine quantity, goods usually can be sent out on the same day or the next day. Within 20 working days for large quantity. Accurate time is according to the actual inventory.

 

11. How to purchase LTECH products?
Sale directly to global customers in most of time, and we have distributor in some countries. You can buy directly from authorized distributor. Contact us in directly purchasing:
Mail: lt@ltechonline.com
Tel: +86 756 620 8823
Tel: +86 756 620 8255